SystemPULSE OTCS Health Check

Service Overview

Our comprehensive System Health Check provides a deep dive into your infrastructure, ensuring optimal performance, security, and compliance. With a thorough evaluation of system architecture, database performance, security configurations, and workflow management, we deliver actionable recommendations to enhance your system’s efficiency and reliability.

Service Overview

• System Architecture and Configuration Review
  • Assessment of hardware setup, including server roles, CPU, and memory specifications.
  • Review of software architecture, covering OS, database versions, and software updates.
• System Analysis
  • Examination of core software components and optional modules for compatibility and supportability.
  • Review of installed patches with expert recommendations.
• Database Review
  • Evaluation of database performance, indexing, and query optimization.
  • Assessment of database structure, table sizes, and data growth trends.
• User Management Review
  • Assessment of user and group structures, including permissions and administrative access.
  • Evaluation of inactive or deleted user management and associated data handling.
• System Performance and Error Review
  • In-depth analysis of server performance, thread usage, system logs, configuration files, and key data sources.
  • Identification of errors and long-running requests for system optimization.
• Content and Workflow Management
  • Review of existing workflows, their usage, and attachment statistics.
  • Analysis of folder structures and content organization for improved efficiency.
• Audit and Security Review
  • Examination of audit trail data, including login failures, permission changes, and system activity logs.
  • Review of security practices to ensure compliance with industry standards.
• Notifications and Email Delivery Review
  • Assessment of the notification system, user engagement, and delivery reliability.
• Health Check Report & Recommendations
  • Compilation of findings into a comprehensive report with clear, actionable recommendations for system improvements.

Why Choose Cassia?

Expert Analysis: Leverage our deep technical expertise to identify performance bottlenecks and security vulnerabilities.

Actionable Insights: Receive detailed recommendations to optimize your system for peak performance and compliance.

Enhanced Efficiency: Streamline workflows, improve database performance, and secure user management.

Ongoing Support: Gain access to expert consultation and assistance for implementation.

Ensure your system is running at its best!

Contact us today to schedule your SystemPULSE Health Check