SystemPULSE

Ensure OTCS Peak Performance, Security, and Efficiency

  • Service Information
  • Features
  • Pricing

Service Overview

Cassia Content Management, an OpenText SolEx Partner

Our comprehensive System Health Check provides a deep dive into your infrastructure, ensuring optimal performance, security, and compliance. With a thorough evaluation of system architecture, database performance, security configurations, and workflow management, we deliver actionable recommendations to enhance your system's efficiency and reliability.

Service Overview

  • System Architecture and Configuration Review
    • Assessment of hardware setup, including server roles, CPU, and memory specifications.
    • Review of software architecture, covering OS, database versions, and software updates.
  • System Analysis
    • Examination of core software components and optional modules for compatibility and supportability.
    • Review of installed patches with expert recommendations.
  • Database Review
    • Evaluation of database performance, indexing, and query optimization.
    • Assessment of database structure, table sizes, and data growth trends.
  • User Management Review
    • Assessment of user and group structures, including permissions and administrative access.
    • Evaluation of inactive or deleted user management and associated data handling.
  • System Performance and Error Review
    • In-depth analysis of server performance, thread usage, system logs, configuration files, and key data sources.
    • Identification of errors and long-running requests for system optimization.
  • Content and Workflow Management
    • Review of existing workflows, their usage, and attachment statistics.
    • Analysis of folder structures and content organization for improved efficiency.
  • Audit and Security Review
    • Examination of audit trail data, including login failures, permission changes, and system activity logs.
    • Review of security practices to ensure compliance with industry standards.
  • Notifications and Email Delivery Review
    • Assessment of the notification system, user engagement, and delivery reliability.
  • Health Check Report & Recommendations
    • Compilation of findings into a comprehensive report with clear, actionable recommendations for system improvements.

Why Choose Cassia?

Expert Analysis: Leverage our deep technical expertise to identify performance bottlenecks and security vulnerabilities.
Actionable Insights: Receive detailed recommendations to optimize your system for peak performance and compliance.
Enhanced Efficiency: Streamline workflows, improve database performance, and secure user management.
Ongoing Support: Gain access to expert consultation and assistance for implementation.

Ensure your system is running at its best!

Contact us today to schedule your SystemPULSE Health Check

Service Features

  • Expert Analysis
  • Actionable Insights
  • Enhanced Efficiency
  • Ongoing Support

Service Benefits

  • Improved System Performance
  • Enhanced Security & Compliance
  • Optimized User & Workflow Management
  • Proactive Issue Resolution
  • Cost Savings & ROI
  • Scalability & Future Readiness

OpenText Resources